Irrespective of the fact that the hosting service offered by the different companies is practically the same, every provider has got their own platform with its own tweaks and ways to complete certain procedures. This is the reason why, an enormous knowledge base will be pretty helpful both for people with little to no experience and for technically proficient users who will sooner or later discover how given procedures are executed, but will waste precious time meanwhile. The objective of such a knowledge base is to make the hosting service quick and easy to use, sparing users a lot of time and efforts. The result is gladder customers, since they can quickly find the information they require, and less work for the help desk support team representatives, because typically the majority of the enquiries and issues that customers have are already described in the knowledge base. On the condition that the articles are well-written and encompass more things, you will be able to get to know more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Website Hosting
Our website hosting plans feature an exhaustive knowledge base where you can find info about all the complications that you might experience and their solutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your email client are accurate, but yet you’re unable to send emails, for example. We have tried our best to be as exhaustive as possible and to encompass all the available options in order to help you save time and energy and to provide you with different solutions for every single problem. The knowledge base contains educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every section of the Control Panel, whilst if you wish to check the entire article collection, you can go to the dedicated Help section.