Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is trained to instantly deal with all Linux website hosting packages users’ inquiries and assistance demands. Via our ticket system, you are able to fill in your inquiry and a support crew member will most likely go back to to you in only maximum 1 hour. In actual fact, practice has confirmed that the regular answer time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our staff of employees is going to be online for you 24x7x365 to answer to all your queries and to remedy any problem that you might have. You can easily post a support ticket from your Website Control Panel or drop an email any moment. Furthermore, on working days, you can give us a call or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a wide–ranging know–how base which is included in all parts. In each area, you will find a Help press button that will load for you a selection of step–by–step guides on how to use a certain element or complete a certain action. Additionally, we have crafted course video clips to enable you to get a better idea of the Control Panel’s interface.