Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you’ll find a detailed Help Center section featuring a multitude of instructional articles and frequently asked questions. They are contributed by our support team of qualified techs. Just type in your question and our intelligent platform will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • We have prepared a selection of how–to video tutorials that detailedly illustrate how to sort out a common issue connected with your Linux website hosting packages account. You can find the instructional videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 help desk service and a one–hour ticket response guarantee. Our well–trained tech support engineers will be online for you 24/7/365 to attend to your questions and to resolve any issue that you might face. Just send a help request from the Help Center and we’ll respond back to you without any delay at all.